
Your clients rely on your services to reach customers and conduct business. Downtime or failure to back up data could result in lost profits for them—and a lawsuit for your company. Insurance for domain hosting businesses can cover legal expenses and more. Client contracts and state laws often require coverage.

Tech E&O, also called tech professional liability insurance, covers lawsuits arising from mistakes made by web hosting businesses. You can often add coverage for intellectual property and media liability.
This policy helps your web hosting business recover from a data breach or cyberattack. It's recommended for any web hosting company that handles sensitive personal data, like email addresses.
General liability insurance covers common third-party lawsuits that web hosting businesses face. To save money, bundle general liability insurance with property coverage in a business owner's policy.
This policy provides protection if an employee at your web hosting business steals from a client. It’s also called an employee dishonesty bond, and is often required for client contracts.
Workers' comp covers medical bills for work injuries. If your web hosting business has employees, you'll probably need this policy to comply with state law.
If your business vehicle is involved in an accident, this policy can help pay for legal defense costs, repairs, and medical bills. Almost every state requires this coverage for business-owned vehicles.

Average costs come directly from policies purchased by TechInsurance customers.
General liability: $30 per month
Errors and omissions: $67 per month
Cyber insurance: $148 per month
View more expected costs.
Factors that can influence your premiums during underwriting include:
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Yes, business insurance is often required by law for web hosting businesses, depending on specific factors. Even when it's not legally required, clients may require you to show proof of coverage for certain insurance policies in order to secure contracts.
Here are some situations where web hosting insurance may be required:
Having the right business insurance policies can help you win contracts, attract new clients, and operate your business with the peace of mind knowing that you are protected.
You can speak with a licensed agent if you have questions about your web hosting insurance needs and requirements.
Web hosting businesses provide critical services to their clients. The right insurance policies can help protect you from errors, accidents, outages, and other unique risks that open your business to liability and lawsuits.
Small web hosting businesses often elect to carry both errors & omissions insurance, also called professional liability insurance, and third-party cyber liability insurance to protect against common lawsuits arising from incorrect advice, mistakes that result in service level agreement (SLA) breaches, data breaches, hackers, and other cybersecurity risks. Insurers often combine these two policies into one: technology errors and omissions insurance, also called tech E&O.
The costs of an outage or error can be exceptionally high and affect countless customers. For example, suppose an e-commerce company hires a web hosting business that experiences a lengthy outage during peak shopping times, so the e-commerce owner sues for the financial loss. A tech E&O policy would help cover the legal costs, judgment, or settlement.
If a data breach, ransomware attack, phishing attempt, or other cyber incident occurs at your own company, you'd need a standalone first-party cyber insurance policy for protection. This policy covers customer notifications, credit monitoring, legal expenses, and regulatory fines.
Many policies also include access to a 24/7 breach response hotline, which helps you to act quickly and minimize potential damage.
Yes, web hosting companies should carry professional liability insurance. While coverage is generally not legally required for web hosting businesses, it is often required in client contracts and service level agreements (SLA).
Professional liability insurance and professional indemnity insurance are other names for errors and omissions insurance. This policy protects your web hosting business from lawsuits brought by clients who claim you were negligent, made mistakes or errors, missed deadlines, or provided poor advice.
You can combine professional liability coverage for web hosting companies with cyber insurance in a technology professional liability policy, commonly known as tech E&O. This bundle is typically more cost-effective than purchasing the policies separately.
Tech E&O coverage can pay for legal defense costs in situations like:
Tech E&O insurance can also defend your business against copyright infringement claims when combined with IP coverage or media liability insurance. A general liability policy covers personal and advertising injuries related to your own business, but you'll need specialized coverage for the content you produce for others.
Lawsuits related to professional errors, even frivolous ones, can be expensive and drain your business resources. Having professional liability coverage will help with defense costs should your web hosting business face a lawsuit. Some clients require this policy before they're willing to work with you or sign a contract for your services.
Professional liability insurance is a claims-made policy. This means that to file a claim with your insurance provider, you will need an active policy when the claim is made, as well as when the incident occurred.
You can work with your insurance agent to establish a retroactive date for your web developer insurance policy to cover incidents that took place before you purchased coverage.
Lost data is a major concern for a web hosting company. Clients depend on your company to host their websites, online portals, and databases, which means that a failure to provide essential services as agreed can be exceptionally cumbersome and expensive.
Even if a data surge or data breach occurs and it's not your fault, your company could be held responsible. Placing the responsibility for a backup on the client in your SLA could still result in a lawsuit if your company was negligent.
Web hosting companies often invest in the following policies to protect against costs associated with data loss:
Our licensed agents can answer any questions you have and help you choose the right data coverage for your company.
Web hosts may need additional insurance policies to protect against other exposures, such as:
It's easy to save money on web hosting business insurance through a few simple steps: