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Web Hosting Company Insurance

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Why do web hosting companies need business insurance?

Your clients rely on your services to reach customers and conduct business. Downtime or failure to back up data could result in lost profits for them—and a lawsuit for your company. Insurance for domain hosting businesses can cover legal expenses and more. Client contracts and state laws often require coverage.

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TechInsurance helps web hosting companies compare insurance quotes from top U.S. providers with one easy online application.

6 policies every web hosting company should consider

Clients, landlords, and state laws may require insurance for domain hosting companies. These policies protect against injuries, property damage, lawsuits, data breaches, and other common risks.

Technology errors and omissions insurance

Errors and omissions insurance icon

Tech E&O, also called tech professional liability insurance, covers lawsuits arising from mistakes made by web hosting businesses. You can often add coverage for intellectual property and media liability.

BEST FOR
  • Website downtime
  • Budget disputes or cost overrun
  • Accusations of professional negligence

Cyber liability insurance

Cyber liability insurance icon

This policy helps your web hosting business recover from a data breach or cyberattack. It's recommended for any web hosting company that handles sensitive personal data, like email addresses.

BEST FOR
  • Fraud detection and monitoring services
  • Notifying affected clients about a breach
  • Lawsuits from clients affected by a breach

General liability insurance

General liability insurance icon

General liability insurance covers common third-party lawsuits that web hosting businesses face. To save money, bundle general liability insurance with property coverage in a business owner's policy. 

BEST FOR
  • Accidental client injuries at your office
  • Accidental damage to client property
  • Defamation and copyright lawsuits

Fidelity bonds

Fidelity bond icon

This policy provides protection if an employee at your web hosting business steals from a client. It’s also called an employee dishonesty bond, and is often required for client contracts.

BEST FOR
  • Unlawful data access by your employee
  • Employee embezzlement
  • Other employee theft or fraud

Workers' comp insurance

Workers’ compensation insurance icon

Workers' comp covers medical bills for work injuries. If your web hosting business has employees, you'll probably need this policy to comply with state law.

BEST FOR
  • Medical bills from employee work injuries
  • Disability benefits
  • Lawsuits over work injuries

Commercial auto insurance

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If your business vehicle is involved in an accident, this policy can help pay for legal defense costs, repairs, and medical bills. Almost every state requires this coverage for business-owned vehicles.

BEST FOR
  • Injuries caused by your vehicle
  • Property damage caused by your vehicle
  • Vehicle theft and vandalism

Web hosting insurance costs

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Average costs come directly from policies purchased by TechInsurance customers.

General liability: $30 per month
Errors and omissions: $67 per month
Cyber insurance: $148 per month
View more expected costs.

Factors that can influence your premiums during underwriting include:

Start a free application to see how much insurance will cost for your business.

Verified small business insurance reviews

Hear from business owners like you who purchased insurance coverage.

"Cyber insurance is more than a 'just in case' policy. It comes with active network monitoring and vulnerability scans in order to help you prevent a data breach."
– Holly Burton, Assistant Director, TechInsurance

Why web hosting professionals choose TechInsurance

Get insured quickly with TechInsurance

Get insurance fast so you can get started working with clients. Fill out our easy online application, choose a policy, and pay online to start coverage today.

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Get insured quickly with TechInsurance
Get insurance fast so you can get started working with clients. Fill out our easy online application, choose a policy, and pay online to start coverage today.
Gain client confidence
Insurance shows clients your business is reliable, and some contracts even require it. View and print your certificate of insurance anytime with TechInsurance.
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TechInsurance has licensed agents who specialize in insurance for DNS hosting in all 50 states. You’re assigned a dedicated account manager who’s ready to help.
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Common questions about web hosting insurance

Find answers to frequently asked questions about the best insurance products for web hosting and web design small business owners.

Are web hosting businesses required to carry insurance?

Yes, business insurance is often required by law for web hosting businesses, depending on specific factors. Even when it's not legally required, clients may require you to show proof of coverage for certain insurance policies in order to secure contracts.

Here are some situations where web hosting insurance may be required:

Having the right business insurance policies can help you win contracts, attract new clients, and operate your business with the peace of mind knowing that you are protected.

You can speak with a licensed agent if you have questions about your web hosting insurance needs and requirements.

Even when not required, why is business insurance important for web hosting companies?

Web hosting businesses provide critical services to their clients. The right insurance policies can help protect you from errors, accidents, outages, and other unique risks that open your business to liability and lawsuits.

Small web hosting businesses often elect to carry both errors & omissions insurance, also called professional liability insurance, and third-party cyber liability insurance to protect against common lawsuits arising from incorrect advice, mistakes that result in service level agreement (SLA) breaches, data breaches, hackers, and other cybersecurity risks. Insurers often combine these two policies into one: technology errors and omissions insurance, also called tech E&O.

The costs of an outage or error can be exceptionally high and affect countless customers. For example, suppose an e-commerce company hires a web hosting business that experiences a lengthy outage during peak shopping times, so the e-commerce owner sues for the financial loss. A tech E&O policy would help cover the legal costs, judgment, or settlement.

If a data breach, ransomware attack, phishing attempt, or other cyber incident occurs at your own company, you'd need a standalone first-party cyber insurance policy for protection. This policy covers customer notifications, credit monitoring, legal expenses, and regulatory fines.

Many policies also include access to a 24/7 breach response hotline, which helps you to act quickly and minimize potential damage.

Do web hosting companies need to carry professional liability coverage?

Yes, web hosting companies should carry professional liability insurance. While coverage is generally not legally required for web hosting businesses, it is often required in client contracts and service level agreements (SLA).

Professional liability insurance and professional indemnity insurance are other names for errors and omissions insurance. This policy protects your web hosting business from lawsuits brought by clients who claim you were negligent, made mistakes or errors, missed deadlines, or provided poor advice.

You can combine professional liability coverage for web hosting companies with cyber insurance in a technology professional liability policy, commonly known as tech E&O. This bundle is typically more cost-effective than purchasing the policies separately.

Tech E&O coverage can pay for legal defense costs in situations like:

  • Business interruptions due to downtime
  • Technical errors that cause an SLA breach
  • Lost or corrupted data
  • Failure to restrict database access

Tech E&O insurance can also defend your business against copyright infringement claims when combined with IP coverage or media liability insurance. A general liability policy covers personal and advertising injuries related to your own business, but you'll need specialized coverage for the content you produce for others.

Lawsuits related to professional errors, even frivolous ones, can be expensive and drain your business resources. Having professional liability coverage will help with defense costs should your web hosting business face a lawsuit. Some clients require this policy before they're willing to work with you or sign a contract for your services.

Professional liability insurance is a claims-made policy. This means that to file a claim with your insurance provider, you will need an active policy when the claim is made, as well as when the incident occurred.

You can work with your insurance agent to establish a retroactive date for your web developer insurance policy to cover incidents that took place before you purchased coverage.

Does web hosting insurance cover lost data?

Lost data is a major concern for a web hosting company. Clients depend on your company to host their websites, online portals, and databases, which means that a failure to provide essential services as agreed can be exceptionally cumbersome and expensive.

Even if a data surge or data breach occurs and it's not your fault, your company could be held responsible. Placing the responsibility for a backup on the client in your SLA could still result in a lawsuit if your company was negligent.

Web hosting companies often invest in the following policies to protect against costs associated with data loss:

  • Tech E&O often covers legal fees when your company's mistake or oversight results in the loss of client data. This will depend on the terms of your policy.
  • Electronic data processing (EDP) insurance covers devices such as computers and servers, as well as the data they contain, during a power surge, fire, natural disaster, or similar incident.
  • Electronic data liability insurance provides financial protection if a client's data is accidentally lost or corrupted. General liability insurance often excludes data-based claims.

Our licensed agents can answer any questions you have and help you choose the right data coverage for your company.

What other business insurance policies do web hosting businesses need?

Web hosts may need additional insurance policies to protect against other exposures, such as:

  • Commercial property insurance protects your business space and assets from costs associated with damage, vandalism, and theft. Equipment breakdown coverage can be added as an endorsement to your commercial property policy.
  • Business owner's policy (BOP) combines a general liability insurance policy with a commercial property policy to cover the most common liability risks, as well as your business property.
  • Business interruption insurance helps your web hosting business recover financially from a temporary closure tied to a fire, storm, or other covered property claim. It's often included in your property insurance or BOP. This policy is also called business income insurance.
  • Hired and non-owned auto (HNOA) insurance covers your business in the event of a vehicle accident if you or your employees are using personal, leased, or rented vehicles.

How can you save money on web hosting company insurance?

It's easy to save money on web hosting business insurance through a few simple steps:

  • Shop around. Get business insurance quotes from several insurers to find pricing that matches your budget. TechInsurance makes this possible with one easy online application.
  • Bundle policies. When you buy policies from the same insurance company, it's often possible to combine them for a discount. The most common bundles are a business owner's policy and a tech E&O policy.
  • Pay the annual premium. Insurers generally offer monthly or annual premium payment options. Paying the full annual amount usually costs less.
  • Risk management. Avoid costly claims that can increase your premiums by reducing your risks. Eliminate clutter that could cause accidents and bodily injuries, use detailed written contracts, and include redundancy in your systems.
  • Implement cybersecurity measures. Using safety features, such as multi-factor authentication (MFA), to protect from digital vulnerabilities can keep your business safe from potential cybersecurity incidents.
  • Personalize your coverage for your needs. Picking lower coverage limits or a higher deductible can reduce your premium. However, it's important that you pick a deductible you can afford to pay in the event of a claim.