Once you've been through the marathon of hiring your first employee (which involves finding room in the budget, filing tax forms, creating a job post, finding a candidate, and training your newest addition), you may be ready to kick back and enjoy the increased productivity that you're now able to achieve.
But before you get too relaxed, make sure you've got a plan for managing the people you hire. Without savvy management, the investment of your time and money could go straight down the drain.
How to Manage Your Newest IT Hire
Here are some strategies for making sure your manage your workers in a way that keeps your tech business performing at top levels.
- Ask questions. You may think you've explained something perfectly, and your new employee may be nodding along happily - but until you ask specific questions about what the employee needs to know, you can't be sure you're on the same page with your newest hire. Ask your employee to explain important concepts to you to be sure they understand the work you're doing and the way you run your business. Without this type of inquiry, you won't discover misunderstandings until they've created a real client problem.
- Check in more than you think you should. At the beginning, it's best to over-communicate, even if it feels like a waste of time. This allows you to identify small problems or points of confusion before they mushroom into big ones, and demonstrates to your employee that you're invested in his or her adjustment and improvement. Let your team member know, too, that you'll let go the reins gradually as he or she gets comfortable in the new role.
- Provide regular feedback. Without your explicit feedback, a new worker has no way of knowing how he or she is doing. Offering constructive feedback on an ongoing basis is usually more helpful than saving up several criticisms for a scheduled check-in time. Plus, when employees receive feedback on the fly, they feel more empowered to make useful adjustments to their behavior.
- Ask for feedback on your work. How are you doing as a boss? If you've never managed anyone before, there's a good chance you could use some pointers. Let your employee know that you're open to constructive criticism, too, and you're more likely to create a sense of partnership that will ultimately help strengthen your business.
- Listen for new ideas. You hired your newest worker for a reason. Remember that he or she might have brilliant ideas about how you can improve your methods, products, or services. Be open to these suggestions; if you want to hang on to your newest team member for a while, providing opportunities for growth and innovation is a great way to do so.
Writtten by Brenna Lemieux - check her out at Google+ or Twitter